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RENTAL POLICY

General Conditions
Renter's Age
Documents
Payment
Fuel
Rates
Additional driver
Delivery/Collection
Penalties
Insurance
Cancellation
GENERAL CONDITIONS 

Renters are asked to read and confirm acceptance by signing the Rental Agreement. Renters must meet all qualifications, standards and requirements. 
We reserve the right of not renting a car without explanation. 

RENTER'S AGE 

Minimum age: 21 years. Maximum age: 75 years. Driver must be in possession of a valid driver's licence at least 3 years old.

DOCUMENTS 

When you pick-up the car, you need to have with you the driving license and passport or personal identification and photocopies of these documents.
If you don't have copies after your passport/identification and driver license, you can not pick-up your car.

PAYMENT 

Minimum rental duration is 24 hours. First hour over 24 hours is free of charge. Over one hour delay, a full day will be charged according to the standard rate.

The car booking must be done with 5 days in advance and it will become effective only when we confirm it. The booking cancellation must take place with 3 days before the rental scheduled period, otherwise the basic rental amount will be lost. 

The guarantee required for car rental is 300 - 500. This guarantee will be returned at car's return time if the customer returns it in good conditions, with all car's documents, accessories and equipment at the place, date and time written in the agreement. IF THE CAR IS SCRATCHED OR HAS SPOTS OF MISSING DYE, BROKEN OR BURNED COVERS, OR OTHER DAMAGE, THE GUARANTEE FEE WILL NOT BE RETURNED ENTIRELY. FOR ANY DAMAGES CAUSED BY THE RENTER OR ANYONE ELSE ,THE RENTER MUST BRING THE POLICE REPORT.

FUEL 

You have to use only un-leaded gas "Euro 3" or diesel "Euro 3" (if the type of gas or diesel is not displayed at the pump, please check with the gas station personnel).
The fuel is not included. Your vehicle will be supplied with full tank of fuel. The missing gasoline will be charged with 1.25/liter if the car tank is not full on return.

RATES 

We reserve the right to change the prices without notice. However, prices quoted at time of reservation are guaranteed.

ADDITIONAL DRIVER 

The fee for an additional driver is 3 Euro/day. 
All additional authorized drivers are jointly and severally liable with the Renter under this agreement. 

DELIVERY/COLLECTION  

The delivery/collecting is free of charge in the city limits.
The car is delivered to the customer in good conditions, with no visible flaw; any complaints referring to car's state have to be made at delivery time. The customer agrees to return the car in good conditions together with all car's documents, accessories, equipments at the place, date and time written in the agreement.

PENALTIES 

In case of loosing the car documents, Rental Agreement or car keys, a charge of 200 will be applied.

INSURANCE  

PLEASE NOTE THAT IN THE UNFORTUNATE EVENT OF AN ACCIDENT, THE NEAREST POLICE STATION MUST BE INFORMED AND AN ACCIDENT REPORT OBTAINED. WITHOUT THIS REPORT THE RENTER COULD BE RESPONSIBLE FOR THE COST OF REPAIRS.
Collision Damage Waiver & Theft Waiver do not waive the renter's responsibility for damages produced to vehicles in the following situations: Inside and under car body damages willful action or gross negligence. Damages on the tires and wheel not caused by accident or fire; Driving under the influence of drugs or alcohol; Written statement by traffic police is not presented at time of check in; Rented car driven by unauthorized persons.

Cancellation

You cancel before arrival: whatever the reason of the cancellation and whenever you notified it, there is no refund of the amount paid to secure the booking. Changes of arrival date, length of rental period can be considered as a cancellation.

You cancel during your rental: in case of anticipated departure, whatever the reason of the cancellation and whenever you notified it, there is no refund of the amount paid; only the deposit will be returned if the car is in the same condition. Please note that the rental rate has been calculated according the length of your stay.
For rental of more than 2 months, special departure conditions may be applicable upon particular prior agreement.

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 Prices include:
Collision Damage Waiver
Unlimited Milleage
VFAT Local Tax Included
Phones:
(+4) 0745.500.676
(+4) 0720.906.725
Email:
mail@aliagrup.ro

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